The 5 Coaching Conversations


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Typically, a meta-coach’s role is to facilitate the process of discovery and insight of a coachee through a conversation. As such, it is essential that a coaching contract first be laid out, to ensure that the direction of the conversation is what is needed and understood – both by the coach and the coachee.

Don’t get me wrong, in the process of the initial conversation, the coachee may discover deeper meanings of what they are looking for, and so, the conversation may take a different turn from time to time – which is most likely the case. By identifying the type of conversation the coachee is looking for, a coach will then be able to stay on top of things, using the right tools and methods that can efficiently help the coachee in the best possible way.

Here are 5 types of conversations that may possibly take place:

CLARITY Conversation

The coachee is unsure of whats happening around them right now and is so caught up with their daily activities that they seem to have lost their direction. They are looking to explore possibilities and fire up passion again through a journey of discovery to seek clarity of who they are or where they want to go.

The coach facilitates through Well-Formed Outcome questions or by using NLP’s Meta Model and Meta Questions.

DECISION Conversation

The coachee knows what has to be done, when, where and why. Still, a decision has not been made on taking action and moving forward. The coachee lacks commitment and accountability or has something holding them back from making that step.

The coach facilitates using the Axes of Change Model.

PLANNING Conversation

Can the coachee list down the steps / plan of action? Do they have a strategy that will bring them closer to their goals? If something fails or doesn’t work, do they have a strategy to counter that? This conversation sheds light on various aspects of the coachee’s tasking capabilities.

The coach facilitates using Well-Formed Outcome questions.


Stuck in a box? Unable to get creative? Feels like a dead end and theres nothing that can be done? The coachee requires stimulation that will help find resources to enable them to be empowered. Role playing, patterns and creative thoughts invoke the coachee to find various alternatives of moving ahead.

The coach facilitates using The Matrix Model and Self Actualization Quadrants.

CHANGE Conversation

Perhaps one of the most common conversations that is sought after by coachees. Be it performance, developmental or transformational, the coachee is seeking a change of state, environment or just simply doing things a little bit differently.

The coach facilitates using the Axes of Change Model or the Self Actualization Quadrants.


Wondering how you can conduct an effective coaching conversation?

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Referenced from: L. Michael Hall, PhD

Posted on December 8, 2015, in Articles and tagged , , . Bookmark the permalink. Leave a comment.

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